Last Updated: May 21, 2026

This Shipping & Delivery Policy applies to orders placed on https://greenyfish.store/ operated by GREENY TRADERS PRO (“Company”, “we”, “our”, or “us”).

Business Information

GREENY TRADERS PRO
(Brand: Greenyfish.store)

Registered Address:
No-1B, Nesa Nayanar Street
Palayamkottai
Tirunelveli – 627002
Tamil Nadu, India

Customer Support:
+91 63749 11682

1. Serviceable Areas

GREENY TRADERS PRO currently provides delivery services within selected serviceable locations.

Delivery availability is subject to:

Pin code serviceability
Slot availability
Product availability
Operational feasibility

We reserve the right to restrict, suspend, or refuse delivery to certain areas without prior notice.

2. Delivery Timings & Slots

Deliveries are available between:
7:00 AM and 8:30 PM

Customers may select available delivery slots during checkout.

To avail scheduled delivery, orders must be placed at least 15 minutes before the selected slot start time.

Delivery slots are subject to availability and may change due to:

High order volumes
Weather conditions
Traffic or operational delays
Other unforeseen circumstances

3. Delivery Charges

Standard Delivery

Scheduled Delivery: ₹39 per order
Express Delivery: ₹50 per order

Elite Member Benefits

Scheduled Delivery

Free for orders ₹299 & above
₹10 for orders below ₹299

Express Delivery (30 Minutes)

₹50 for orders below ₹249
₹29 for orders between ₹249 – ₹499
₹19 for orders ₹499 & above

Express Delivery (60 Minutes)

₹50 for orders below ₹149
₹25 for orders ₹149 & above

Applicable delivery charges are displayed during checkout.

All delivery charges are non-refundable except in cases where delivery is cancelled by GREENY TRADERS PRO.

4. Order Processing

Orders are processed immediately after confirmation to ensure fresh cleaning, packing, and delivery of seafood products.

Once processing or preparation begins:

Orders cannot be cancelled
Orders cannot be modified

Processing times may vary depending on:

Product availability
Order volume
Delivery slot selected
Operational conditions

5. Delivery Attempt & Customer Availability

Customers are responsible for:

Providing accurate delivery information
Being available at the selected delivery location and time

If the customer:

Is unavailable
Cannot be contacted
Provides an incorrect or incomplete address

then:

The order may be cancelled without refund
Redelivery may not be possible for perishable items

Delivery personnel may wait only for a limited duration before marking the delivery as unsuccessful.

6. Order Handover & Acceptance

Customers are requested to verify the order at the time of delivery.

Once the order is accepted and handed over, GREENY TRADERS PRO shall not be responsible for:

Improper storage
Mishandling of products
Quality deterioration due to delayed refrigeration or usage

Issues related to:

Missing items
Incorrect products
Damaged packaging

must be reported within 2 hours of delivery.

7. Force Majeure

Delivery timelines may be affected due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Floods or heavy rainfall
Traffic disruptions
Government restrictions
Strikes or public disturbances
Technical failures
Operational interruptions

In such situations, GREENY TRADERS PRO shall not be held liable for delays, failed deliveries, or temporary suspension of services.

8. Contact Information

For shipping or delivery-related support, please contact:

GREENY TRADERS PRO

Website:
https://greenyfish.store/

Customer Support:
+91 63749 11682

Registered Address:
No-1B, Nesa Nayanar Street
Palayamkottai
Tirunelveli – 627002
Tamil Nadu, India

9. Policy Updates

GREENY TRADERS PRO reserves the right to modify, update, or revise this Shipping & Delivery Policy at any time without prior notice.

Continued use of our services after such updates constitutes acceptance of the revised policy.